Dispatch

An order for our standard door seal profiles will take between 2-5 working days to be dispatched. For smaller orders our turnaround time can sometimes be within 24-48 hours.

For orders of our non-standard door seals, dispatch will be 5-10 days from date of order.

If you do have an urgent order, please speak to our customer service team.

Delivery

Next day delivery is availabe for UK mainland including Northern Ireland, Dublin, Isle of Man and Isle of Wight.

Delivery to Scottish Highlands, Islands & Eire is 3 days with Channel Islands 2 days therefore please allow additional time accordingly.

We can deliver to Europe and worldwide. Just ask our customer service team for a quote.

Returns

All our seals are custom-made to customers' specifications therefore we cannot except returns unless the seal is defective. [Please see GasketGuy Terms & Conditions: Section 5]

In the unlikely event that the seal is not the size you ordered, we will first check that you have received the correct order. If it is found to be our error, then we will replace it immediately at no extra cost. If you had mistakenly given us the wrong measurements, then this will need to be re-made at full cost to yourself. If the seal was made too large and we can re-size (subject to sizes) then you can post the seal back to GasketGuy where we can alter and send back. Please note there will be costs for the carriage and alteration.

Please be aware that all seals are hand-made and a 6mm tolerance is acceptable for installation with the exception of profile E558.

Country not listed?

To enable us to give you an accurate shipping cost for your order, you will skip the normal checkout payment process and we will contact you once your order is complete. We will then inform you of the price for shipping and take full payment for your order.

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